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Jawwy – Value Proposition Teardown

Date: 20 July, 2021

In this article, we provide a 360-degree view of Jawwy’s digital value proposition. Jawwy is a sub-brand of STC (Saudi […]

Blog

7 Key Aspects to Consider When Developing a Telco App

Date: 3 March, 2021

Since we published Telecom Digital User Experience – why is it so bad? And how did we get here? almost […]

Blog

Circles.Life – Value Proposition Teardown

Date: 17 February, 2021

Circles.Life – Value Proposition Teardown   Digital transformation has been reshaping entire industries by shifting companies from the traditional physical […]

Blog

Disruptors, Innovators and eSIM – How Telcos Need to Disrupt Themselves in order to Stay Ahead.

Date: 11 February, 2021

Disruptors, Innovators and eSIM – How Telcos Need to Disrupt Themselves in order to Stay Ahead.   During these current […]

Blog

Here’s Why You Should Implement a Digital-First Strategy

Date: 26 January, 2021

The term “digital-first” has been around for some time now. In recent years, however, it became one of those buzzwords […]

Blog

Why Telecoms Need Better Customer Experience Design, and Where to Begin

Date: 12 January, 2021

  We’re all after better experiences. Experiences that make the necessary feel delightful, unobtrusive and seamless. Experiences that align intention […]

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The Shift Toward a Self-Service Dominant Customer Service Strategy

Date: 27 November, 2020

The Shift Toward a Self-Service Dominant Customer Service Strategy The benefits of a digital-first self-serve customer service strategy are obvious […]



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