Mobilise has launched HERO® API Suite and HERO® MVNO Platform, giving businesses two flexible routes to building, launching, and scaling digital telecom services.
The new additions reflect how the telecom market is changing. Some organisations want to embed selected capabilities into an existing app or customer journey, while others need a complete platform for launching and operating a mobile service.
HERO® now supports both approaches on a shared, modular foundation.
HERO® API Suite – Telecom Capabilities Built Around Your Experience
Telecom is becoming increasingly API-first.
For many businesses, launching a telecom proposition no longer means adopting an entire technology stack. A fintech may want to add connectivity to its banking app, a travel company may want to offer eSIM within its booking journey, or an established operator may need to modernise part of its existing infrastructure.
APIs have always been at the heart of HERO®. HERO® API Suite brings these capabilities together within a dedicated modular offering, allowing businesses to integrate the telecom services they need while retaining control over their customer experience.
Available capabilities include customer onboarding, identity verification and KYC, payments, order management, customer self-service, product management, notifications, reporting, promotions, and partner enablement.
Supported by a developer sandbox, documentation, and onboarding assistance, the suite helps businesses connect telecom services to their existing products and systems without having to replace everything around them.
HERO® MVNO Platform – A Complete Environment for Digital Mobile Services
HERO® MVNO Platform is designed for businesses that want to launch or modernise a complete mobile proposition.
The platform brings together customer onboarding, eSIM activation, provisioning, payments, billing, CRM, customer support, and analytics within one modular environment.
Its API-first architecture supports multiple connectivity providers and third-party integrations, helping businesses retain greater control over their technology and commercial model. Customers can also activate their service through QR codes, deep links, or directly within an app.
Optional capabilities, including eKYC, AI-supported customer service, VoIP, V-eSIM, and additional integrations, allow the platform to develop alongside each MVNO proposition.
Two Routes, One HERO® Foundation
Both products are powered by HERO® Orchestration Layer, which coordinates customer journeys, provisioning, payments, billing, reporting, and connectivity across multiple systems.
This shared architecture gives businesses the freedom to start with selected APIs or launch a complete mobile service. As their requirements develop, they can introduce wider capabilities without rebuilding their proposition from the ground up.
Whether the goal is to embed telecom into an existing digital experience or bring a new MVNO to market, the expanded HERO® portfolio provides a more flexible way forward.
Talk to our team to explore the right solution for your business and take the next step towards launch. Contact us today!
