FEATURED POST

The era of the eSIM – There’s no time like the present for eSIM adoption.

Operators have seemed hesitant to push the benefits of eSIMs to their customers, despite embedded SIMs playing a role in Internet of Things (IoT)...

Hamish White

•

5 min read

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Blog Post | 18 Mar 2021

The Power of Word-of-Mouth

Word-of-mouth (WOM) is the oldest and, spoiler alert!, the most powerful form of marketing. It has been influencing people’s choices since the dawn of humankind. In the Prehistoric Age, one caveman...

Malwina Roczniak

•

10 min read

Blog Post | 03 Mar 2021

7 Key Aspects to Consider When Developing a Telco App

Since we published Telecom Digital User Experience – why is it so bad? And how did we get here? almost a year ago, there hasn’t been much change on the app development front in the telco...

Hamish White

•

1 min read

Blog Post | 17 Feb 2021

Circles.Life – Value Proposition Teardown

Digital transformation has been reshaping entire industries by shifting companies from the traditional physical world to thriving in the digital age. Some industries deal with that transformation...

Malwina Roczniak

•

1 min read

Blog Post | 11 Feb 2021

Disruptors, Innovators and eSIM – How Telcos Need to Disrupt Themselves in order to Stay Ahead.

During these current times of crisis, companies are under more pressure than ever to innovate and make their products, operations, and business models leaner, more compelling and more competitive....

Hamish White

•

13 min read

Blog Post | 26 Jan 2021

Here’s Why You Should Implement a Digital-First Strategy

The term “digital-first” has been around for some time now. In recent years, however, it became one of those buzzwords that are thrown around to make things sound a bit cooler and trendier. It seems...

Malwina Roczniak

•

7 min read

Blog Post | 20 Jan 2021

Telecoms M&A Teardown – 10 Key Acquisitions From 2020

Last year was a strange year, to say the least. In the telecoms industry, we note an exceptional level of consolidation activity in the MNO and MVNO space. In this post, we breakdown some of the key...

Hamish White

•

13 min read

Blog Post | 12 Jan 2021

Why Telecoms Need Better Customer Experience Design, and Where to Begin

We’re all after better experiences. Experiences that make the necessary feel delightful, unobtrusive and seamless. Experiences that align intention with result, and make us feel accomplished...

Hamish White

•

6 min read

Blog Post | 27 Nov 2020

The Shift Toward a Self-Service Dominant Customer Service Strategy

The benefits of a digital-first self-serve customer service strategy are obvious to see. From a customer perspective, the most important is fast resolution regardless of the support channel. From...

Hamish White

•

3 min read

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FEATURED POST

The era of the eSIM – There’s no time like the present for eSIM adoption.

The Power of Word-of-Mouth

7 Key Aspects to Consider When Developing a Telco App

Circles.Life – Value Proposition Teardown

Disruptors, Innovators and eSIM – How Telcos Need to Disrupt Themselves in order to Stay Ahead.

Here’s Why You Should Implement a Digital-First Strategy

Telecoms M&A Teardown – 10 Key Acquisitions From 2020

Why Telecoms Need Better Customer Experience Design, and Where to Begin

The Shift Toward a Self-Service Dominant Customer Service Strategy

CONTACT US

LET’S TALK ABOUT YOUR NEXT PROJECT

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FEATURED POST

The era of the eSIM – There’s no time like the present for eSIM adoption.

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